Mission, Vision & Quality Policy

Vision

By 2025, HealthServ Los Baños Medical Center will be one of the leading medical centers in the CALABARZON area, providing exceptional patient experience with conformity to international standards of care, powered by a dynamic and robust organization.”

Mission

HealthServ Los Baños Medical Center commits to render efficient, cost-effective and safe patient care through a committed and compassionate team of healthcare professionals, utilization of appropriate technology, partnership with the community and continuous quality improvement.

Quality Policy

HealthServ Los Baños Medical Center commits to a patient-centered quality management system in providing compassionate and effective delivery of healthcare services to our customers. We shall do this by:

Enhancing customer satisfaction with the support of customer service programs geared towards brand recognition with appropriate utilization of technology and in congruence with investment in human capital.

Strategically set-up and periodically evaluate our organizational objectives and targets.

Targeting clinical excellence and driving a culture of patient safety through team work approach and in compliance with both local and international regulatory standards of care.

Certainly, continuous quality improvement shall be the utmost priority of HLBMC.